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The Totalshop is administered by SRS Leisure on behalf of Total Swimming.
Tel: 0121 550 2700
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The Totalshop is operated and administered by SwimRite Supplies Ltd on behalf of Total Swimming.
If you need to return a purchase, please contact the SwimRite customer service team direct on: 0121 5502700.
We want you to be delighted with your order.
If for any reason you are unhappy please return the goods with all the original packaging, unused and in original condition with any accessories and any supplied free gifts within 7 days of delivery. A refund will be made to your credit / debit card.
In the unlikely event that your goods arrive in a damaged condition, or there is an item missing please contact us immediately.
If your product develops a fault within 28 days of receipt, we will arrange to exchange or refund the cost of your goods. This does not apply to faults caused by accident, neglect or misuse (for which there can be no exchange or refund). If your product develops a fault after 28 days please contact us, we will send your product to the manufacturer for investigation and where the fault is found to be due to a failure in the product we will arrange an exchange or refund.
Your statutory rights are unaffected.
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